I recently purchased favors for my daughter's
bridal shower from your company. I found the favors on the internet,
but wanted to check the feasibility of ordering the favors in a
different color. I called the number listed on your site and spoke
to one of your representatives, Winnie Ying.
Winnie was not
only very helpful-she went the extra distance to check on the
possibility of ordering my favors in a different color and helped me
determine the correct shipping method to insure that the favors
would arrive in time for the shower.
I manage a support
center at a local community college, so I know how critical it is in
business to not only meet but exceed a customer's expections. Winnie
provided me with that kind of experience. She was very
accommodating, added a personal note with my orders, and then helped
me again when I needed to order extra items after the
shower.
I know that this is all part of her job, but I wanted
you to know how much I appreciated her excellent
service.
Sincerely,
Barb, Des
Plaines, IowaDear Amy, Gina and Linda...and also
others who may have helped me,
You all are GREAT! I'm certain you'll know who I am if I
just say "I am the pain". In case you have more than one pain
as a customer, I am Andrea Livelsberger, Order # 58781.
Thank you, thank you for THEE most wonderful service and
kindness! You are a wonderful staff! That on top of each
product I received being of super quality makes me want to have
parties just so I can call you! I will pass your company name
along and I will personally order from you again and again.
The next time(s) I hope not to be in a rush...this elopement has
been a whirlwind...but FUN.
With kindest regards,
Andrea
Livelsberger, Harrisburg, Pennsylvania
Dear BeauCoup,
I must say this ~~ Of all the vendors we have worked with in the
planning of my daughter's wedding in June (and there have been
many!), BeauCoup has outshined all the others with impeccable
service. The first draw is your incredible
website detailing your products with exceptional photography
and description, followed by your immediate attention to
order confirmation detail, complete customer understanding of
when my order will ship, complete tracking information by item
as to when each item will be received, incredibly
fast delivery times for personalized items, and last but
certainly not least, BeauCoup's perfection in packaging.
I am amazed, and will purchase from BeauCoup over and over
again!! Thank you for that during such a time crunch period,
where it seems everything is needed yesterday no matter how
much you pre plan!! Thank you for making this Mother of the
Bride's job quite a bit easier and so much less stressful!
Christine, Carrollton, Virginia
Dear Shay,
Once again, I was amazed with the speed of
your delivery. The bridal shower was a great success and everyone
loved the Heart Cookie Cutter and Gel Candle. I
will definitely be ordering more from you. Thanks
again!
Cheers,
Yasmin,
Selangor, Malaysia
“May I take this opportunity to
commend your sales agent, Amanda. I placed my first order with
Beau Coup this evening and it was my good fortune to be assisted by
Amanda. Rarely – if ever – does a business offer this kind of
customer service – outstanding! Please extend my appreciation
to Amanda for being helpful and efficient.”
Thank
you,
Jackie Vibbert, Teterboro, New
Jersey
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